This Privacy Policy ("Policy") describes how SMC Global IFSC (Pvt) Ltd., a company incorporated under the laws of India and registered with the International Financial Services Centres Authority (IFSCA) ("Company", "We", "Us", or "Our"), collects, uses, shares, protects, and processes your information when you access or use our mobile application ("App"), website, or any related services ("Services").

By accessing or using our App, website, or Services, you agree to the terms of this Privacy Policy. If you do not agree with this Policy, please discontinue the use of our Services immediately.

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1. Who We Are

SMC Global IFSC (Pvt) Ltd.
Unit 222, 2nd Floor, Signature Building,
Block No. 13B, Road 1C, Zone 1,
GIFT SEZ, GIFT City,
Gandhinagar, Gujarat – 382355, India.

Email: smc@smcifsc.com
Phone: +91-74860-41438

SMC Global IFSC (Pvt) Ltd. operates in accordance with applicable laws and regulations, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 (as and when applicable), regulations issued by the International Financial Services Centres Authority (IFSCA), the Reserve Bank of India (RBI), and other applicable financial sector guidelines.

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2. Collection and Use of Information

We may collect personal information from you while providing our services, including but not limited to:

• Account Registration and Opening
• Know Your Customer (KYC) Verification
• International Trading Account Activation
• Online Trading Services
• Investment and Portfolio Management
• Customer Support and Service Requests
• Compliance with Regulatory Requirements

The information collected may include your name, contact details, email address, mobile number, date of birth, PAN, passport details (where applicable), KYC documents, bank account details, financial information, transaction details, IP address, device information, and any other information required to provide our Services.

We use your information for the following purposes:

• Processing account opening requests
• Identity verification and KYC compliance
• Facilitating trading and investment services
• Regulatory reporting and compliance
• Customer communication and support
• Fraud prevention and risk management
• Improving our products, services, and user experience
• Internal analytics and operational purposes

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3. Information Sharing and Disclosure

SMC Global IFSC (Pvt) Ltd. respects your privacy and does not sell, rent, or trade your personal information to third parties for marketing purposes.

Your information may be shared only with:

• Authorized employees and representatives of SMC Global IFSC (Pvt) Ltd.
• Group companies, where necessary to provide integrated financial services.
• India INX Global Access and other authorized market infrastructure institutions.
• ViewTrade International IFSC Private Limited and other regulated service providers involved in providing international investment services.
• Banks, payment gateways, KYC agencies, regulatory authorities, auditors, and other entities as required under applicable laws and regulations.

Such sharing shall always be subject to confidentiality obligations and applicable legal requirements.

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4. Data Security

We implement appropriate administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

Access to personal information is restricted only to authorized personnel who require such information for legitimate business purposes.

While we strive to protect your information using industry-standard security practices, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

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5. Cookies and Similar Technologies

Our website and mobile application may use cookies and similar technologies to improve user experience, analyze website traffic, remember user preferences, and enhance service functionality.

Users may choose to disable cookies through their browser settings; however, certain features of the Services may not function properly.

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6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required under applicable laws, regulations, taxation requirements, and record retention obligations prescribed by IFSCA and other regulatory authorities.

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7. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information.
• Request correction or updating of inaccurate information.
• Withdraw consent where applicable.
• Request deletion of personal information, subject to regulatory and legal retention requirements.
• Contact us regarding any privacy-related concerns.

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8. Third-Party Websites

Our App or website may contain links to third-party websites or services. SMC Global IFSC (Pvt) Ltd. is not responsible for the privacy practices, policies, or content of such third-party websites. Users are advised to review their respective privacy policies before sharing personal information.

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9. Changes to this Privacy Policy

SMC Global IFSC (Pvt) Ltd. reserves the right to modify or update this Privacy Policy from time to time to reflect changes in legal, regulatory, operational, or business requirements.

Any updates will be published on our website and/or mobile application. Continued use of our Services after such updates constitutes acceptance of the revised Privacy Policy.

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10. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us:

SMC Global IFSC (Pvt) Ltd.
Unit 222, 2nd Floor, Signature Building,
Block No. 13B, Road 1C, Zone 1,
GIFT SEZ, GIFT City,
Gandhinagar, Gujarat – 382355, India.

Email: smc@smcifsc.com
Phone: +91-74860-41438